Privacy policy

The current privacy policy is drawn up in accordance with the requirements set forth by the Law of Ukraine on Personal Data Protection

UPDATED: 04.12.2020

1. General statements

The current privacy policy is drawn up in accordance with the requirements set forth by the Law of Ukraine on Personal Data Protection and determines the order of personal data processing and measures for providing protection of personal data by Fiori Company (hereinafter the “Company” or the “Owner of the personal data”).

1.1. The Company’s most important goal and condition of conducting the business is to protect human rights and freedoms of Users while processing their personal data.

1.2. The Company’s current privacy policy (hereinafter the “Policy”) applies to all information that the Company can receive about people who visit website (hereinafter the “Website”).

2. General statements of the Policy

2.1. Automated processing of personal data means personal data processing using computing equipment.

2.2. Personal data blocking means a temporary pause in processing of personal data (excluding cases when processing is necessary for personal data clarification).

2.3. Website means a complex of graphical and informational resources and programs for computers provided with Internet access via the network address http://fiori.loc.

2.4. Database of personal data means a named set of ordered personal data in electronic form and / or in the form of personal data files.

2.5. Anonymization of personal data means the removal of the information that allows to directly or indirectly identify a person.

2.6. Personal data processing means any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, recovery, use and distribution (sale, transfer), depersonalization, destruction of personal data, including the use of information (automated) systems.

2.7. Owner of personal data means a person or entity that determines the purpose of processing personal data, sets the structure of these data and their processing procedures, unless otherwise provided by law.

2.8. Personal data means any information or a set of information about a person (subject of personal data) that is identified or can be specifically identified.

2.9. Subject of personal data (User) – any visitor of the Website, an individual whose personal data is processed.

2.10. Personal data submission means any actions that are directed at revealing personal data to a certain entity or a certain group of entities.

2.11. Spread of personal data means any actions directed at revealing personal data to any group of entities (transfer of personal data) or at learning personal data of any group of entities, including publishing personal media in mass media, information and telecommunications networks or providing access to personal data in any other way.

2.12. Cross-border transfer of personal data means a transfer of personal data to a foreign country, to a foreign legal entity or a foreign individual.

2.13. Destruction of personal data means any actions that result in permanent destruction of personal data and the impossibility of recovering personal data contents in a personal data information system, and/or result in destruction of tangible media containing personal data.

3. The Company may process the following personal data of the User in order to provide services:

Last name, first name, patronym;
E-Mail address;
Phone numbers;
Year, month, date and place of birth;
Delivery address.
3.1. There is also gathering and processing of anonymous data about Users through the use of Cookies and analytical services (i.e. Yandex.Metrica, Google Analytics and others).

Cookies are small text files that save websites on a computer or mobile devices at the moment when User starts to use them. Thus, the Website will remember the User’s preferences and the actions performed by a User for some time. Cookies do not identify any individual User, but a computer or a mobile device.

Cookies and other tracking technologies on the Website can be used in various ways. For example, for the purpose of operating the Website, to analyze traffic or for advertising purposes. We use Cookies and other tracking technologies, in particular, to improve the quality and efficiency of our services.

Cookies can be disabled in the settings of some Internet browsers. By disabling some cookies, functionality of the Website may be restricted, including possible incorrect operation of some services.

For more information about what cookies are, how they work and how to manage or how to delete them, visit

3.2. Hereinafter, all of the above mentioned types of data are combined under a common name — personal data.

4. Goals of personal data processing

4.1. The goal of processing User’s personal data is to render Company’s services; to inform the User by sending emails; to inform the User by sending messages to their phone number using messengers chosen by the User (Viber, WhatsApp, Telegram, SMS).

4.2. The Company has the right to send notifications about new products and services, special offers and various events to the User. The User can unsubscribe from the informational messages at any moment by sending to the Company an email to [email protected] with the following subject: “Refusal to notifications about new products, services and special offers”.

4.3. Analytical services are used for gathering the anonymous information about Users’ actions on the Website and for improving the Website’s quality and its contents.

5. Legal reasons for personal data processing

5.1. The Company processes User’s personal data only when it is being filled in and/or sent by the User through special forms located on the Website. By filling in the corresponding forms and/or sending any personal data to the Company, the User confirms his agreement with the Policy.

5.2. The Company processes Users anonymous data if it is allowed in the browser’s settings (Cookies and JavaScript technology are turned on).

6. Order of gathering, keeping, transfer and other ways of personal data processing

Protection of personal data that is processed by the Company is maintained by implementing legal, organizational and technical measures necessary for fulfilling requirements of the current legislature concerning protection of personal data.

6.1. The Company ensures safekeeping of personal data and takes all possible measures to limit access to personal data for unauthorized entities.

6.2. User’s personal data will never be transferred to third party representatives under any circumstance, except for cases related to compliance with applicable law.

6.3. In the case of detecting any inaccuracies in personal data, the User can update it by sending a notification to the Company’s e-mail address [email protected] with the following subject: “Personal data update”.

6.4. There is no time limit on processing of the personal data. The User can withdraw their consent on personal data processing at any moment by sending a notification to the Company’s e-mail address [email protected] with the following subject: “Withdrawal of the agreement on personal data processing”.

7. Cross-border transfer of personal data

7.1. Before proceeding with cross-border transfer of personal data, the Company must be sure that the foreign state that will receive the personal data transfer ensures reliable protection regarding the rights of the subjects of personal data.

7.2. Cross-border transfer of personal data on the territory of foreign states that do not follow above mentioned requirements can be conducted only in case if the subject of personal data gave his written consent on a cross-border transfer of his personal data and/or fulfillment of a contract in which the subject of personal data is a part of.

8. Final statements

8.1. The User can receive clarification regarding any questions about their personal data processing by getting in touch with the Company via e-mail address [email protected]

8.2. This document will contain any changes to the personal data processing policy made by the Company. Policy is effective indefinitely until being replaced by a newer version.

8.3. Relevant version of the Policy is available in free access on the Internet at http://fiori.loc/privacy-policy.

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