Ваза Corsivo, h 25 d 15

Opening hours of the online boutique: Daily from 10:00 to 20:00.

In case of ordering online after 20:00, delivery is postponed to the next day.

If you need to fulfill an urgent order and delivery outside of the online boutique’s working hours, you can contact the Fiori flagship boutique in the Mandarin Plaza shopping center by phone: +380 238 57 70. Opening hours: 24/7.

You can place an order:
through an online boutique on the site http://fiori.loc/shop
by contacting directly the manager of the online boutique by phone number +380 67 506 41 01 (Telegram, WhatsApp, Viber).
by placing a purchase request in one click
by filling out a feedback request
Delivery across Kiev.
When ordering a bouquet in excess of UAH 1500 delivery in the city of Kiev is free of charge.

When ordering up to UAH 1500 – 200 UAH.

Delivery speed – up to three hours from the moment of approval and payment for the bouquet (if cash payment is not provided)

The amount of delivery of goods and decor is calculated individually, depending on the size and quantity, but not less than UAH 200.

Delivery across the Kiev region.
Delivery in the Kiev region is calculated individually, depending on the locality of receiving the order.

Delivery across Ukraine.
Only for the categories “gifts” and “decor”

Delivery to the cities of Ukraine is carried out using the services of the courier service “New mail”.

Delivery can be carried out

to the specified branch of “New mail”
to the delivery address by courier “New mail”.
The minimum order is 500 UAH.

Sending orders by the carrier “Nova Poshta” is carried out only on 100% prepayment.

The cost of delivery is paid by the client in accordance with the tariffs and conditions of the courier service “New mail”.

Delivery times of goods are individual and depend on the working hours of the branches of “New mail”, the city / address of the recipient of the order.

Upon receipt, the goods must be immediately examined at the “New mail” department or upon receipt, together with the courier.

Delivery abroad.
You can deliver a bouquet or goods to Vienna (Austria) or Limassol (Cyprus)

Our manager will connect you with representatives of our branches and help you communicate.

Return of goods (flowers):

Please note that fresh flowers are non-returnable items.

You have the right to refuse to accept the bouquet or composition at the time of delivery if there are obvious defects in flowers.

After receiving – the return of the bouquet will not be accepted.

If the bouquet was paid for, delivered, but the recipient refused to accept it, the money will not be returned.

If you have any additional questions, you can contact the administration +38 (067) 506 41 01.

Return of goods (gifts / decor):

According to the Law of Ukraine “On Protection of Consumer Rights”, goods can be returned within 14 days from the date of purchase.

If the product you purchased does not suit you for any reason, please contact us to discuss the details of a replacement or return by telephone.

We will refund you for the purchased product or exchange it for any other, subject to the following conditions:

safety of packaging, labels and factory markings;
availability of a sales receipt for the ordered product.