Ali water glass, h16.5 d8 cm

The glass used to make the products is special; it contains recycled soda, which makes the glass very bright and transparent. In terms of quality, this glass matches the quality of crystal. Since each product is handcrafted and mouth-blown, it has an individual character.

There are no two completely identical vases, even if they are vases of the same design and size.
The presence of individual air bubbles, light spiral shadows in the glass, and edge irregularities of the products also indicate that the vases are handmade and emphasize their individuality. Such nuances are typical for all products that are made by hand. (Empty tag)

Care instructions:

It is recommended to clean the glass only by hand; do not wash the vases in dishwashers under any circumstances.
Water temperature should not exceed 30 degrees.
The use of neutral detergents is permitted.
If white marks appear after washing (a residue that can remain if the water contains salts), it is recommended to wipe the product with a soft flannel cloth dampened in vinegar.еtea.

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Cash

You can pay cash on delivery for:

• delivery of goods by courier
• In-store pickup at Fiori and Fiori Space boutiques

Visa or MasterCard payment cards

You can make a payment on the fiori.ua website using your Visa or MasterCard payment card.

Cashless payment

At the client's request, payment can be made by:

• transfer to PrivatBank card
• a bill that will be issued to a natural or legal person.

To arrange payment by this method, please contact your personal manager by phone before purchasing the item. +380 67 506 41 01 (Telegram, WhatsApp, Viber).

Operating hours

Online boutique operating hours: Daily from 10:00 AM to 8:00 PM.

When placing an order online after 8:00 PM delivery is postponed to The next day.

If you need to place an urgent order and have it delivered outside of the online boutique's operating hours, you can contact the Fiori flagship boutique at the Mandarin Plaza shopping center by phone at: +380 238 57 70. Hours of operation: 24/7.

You can place an order:

• through the online boutique on the website https://fiori.ua
• by contacting the online boutique manager directly by phone at +380 67 506 41 01 (Telegram, WhatsApp, Viber).
• submitted a one-click purchase request
• after submitting a feedback request

Delivery in Kyiv

Delivery in Kyiv — 400 UAH.

Delivery outside of Kyiv is calculated individually depending on the distance, locality, and delivery conditions.

Delivery speed – up to three hours from the moment the bouquet is confirmed and paid for (if cash payment is not provided).

The cost of delivery for goods and decor is calculated individually based on dimensions and quantity, but not less than 400 UAH.

Delivery in Kyiv region

Delivery within Kyiv region is calculated individually depending on the settlement where the order will be received.

Delivery in Ukraine*

*For “gifts” and “decor” categories only”

Delivery to cities in Ukraine is carried out using the courier service “Nova Poshta”.

Delivery can be made to the specified branch of “Nova Poshta” or to your address by a “Nova Poshta” courier.

Minimum order – 500 UAH.

Orders shipped by Nova Poshta carrier are processed only upon 100%% prepayment.

The delivery cost is paid by the client according to the tariffs and conditions of the Nova Poshta courier service.

Delivery times for goods are individual and depend on the “Nova Poshta” branch operating schedule, as well as the city/address of the order recipient.

Upon receipt, the goods must be immediately inspected at the “Nova Poshta” branch or upon receipt with the courier.

International shipping

Can you make a delivery of a bouquet or an item to Vienna (Austria) or to Limassol (Cyprus)?

Our manager will connect you with representatives from our branches and help facilitate communication.

Product Returns (Flowers)

Please note that live flowers are considered non-returnable items.

You have the right to refuse to accept a bouquet or arrangement at the time of delivery if there are obvious defects in the flowers.

Upon receipt, returns of the bouquet are not accepted.

If the bouquet was paid for and delivered, but the recipient refused to accept it, the funds will not be refunded.

Should you have any further questions, you can contact the administration. +38 (067) 506 41 01.

Returns (gifts/decor)

According to the Law of Ukraine «On Consumer Protection,» goods can be returned within 14 days of purchase.

If the product you purchased is not suitable for you for any reason, please contact us to discuss the details of exchange or return by phone.

We will refund you for the purchased item or exchange it for any other item under the following conditions:

• Preservation of packaging, labels, and factory markings;
• presence of a sales receipt for the ordered goods.