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Description
Rasteli is a Belgian company whose history begins in 1975. This is a story of decor, materials, and forms. The company's pride is its candles, glass collections, ceramics, and vases. The items are created by talented Belgian designers who collaborate with studios and stores of decorative and floral products, which is why the brand's items are versatile and a pleasure to work with.
The candles are made of high-quality paraffin with a textured coating. The value of the candles lies in the fact that they burn inward and the paraffin does not drip down the candle.
This is a classic candle option that undoubtedly shapes and complements any interior with its flame, adding touches of coziness and warmth. Due to high-quality paraffin and European manufacturing technologies, you will not smell soot, and you will not have to worry about melted paraffin getting on your furniture.
A candle has the ability to “ignite” an interior with energetic warmth and festivity, or create a romantic and relaxing atmosphere in the interior. You will simply enjoy the exquisite merging of fire in the company of people who are dear and close to you.
A wide assortment and design of candles allows you to make your direct choice for any occasion: a wedding, a birthday, a romantic dinner, salon or restaurant decor, and many other events where you want to add a little “spark”.
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Specifications
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Payment
Cash
You can pay cash on delivery for:
- delivery of goods by courier
- In-store pickup at Fiori and Fiori Space boutiques
Visa or MasterCard payment cards
You can make a payment on the fiori.ua website using your Visa or MasterCard payment card.
Cashless payment
At the client's request, payment can be made by:
- transfer to PrivatBank card
- a bill that will be issued to a natural or legal person.
To arrange payment by this method, please contact your personal manager by phone before purchasing the item. +380 67 506 41 01 (Telegram, WhatsApp, Viber).
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Delivery
Operating hours
Online boutique operating hours: Daily from 10:00 AM to 8:00 PM.
When placing an order online after 8:00 PM delivery is postponed to The next day.
If you need to place an urgent order and have it delivered outside of the online boutique's operating hours, you can contact the Fiori flagship boutique at the Mandarin Plaza shopping center by phone at: +380 238 57 70. Hours of operation: 24/7.
You can place an order:
- through the online boutique on the website https://fiori.ua
- by contacting the online boutique manager directly by phone at +380 67 506 41 01 (Telegram, WhatsApp, Viber).
- submitted a one-click purchase request
- after submitting a feedback request
Delivery in Kyiv
Delivery in Kyiv — 400 UAH.
Delivery outside of Kyiv is calculated individually depending on the distance, locality, and delivery conditions.
Delivery speed – up to three hours from the moment the bouquet is confirmed and paid for (if cash payment is not provided).
The cost of delivery for goods and decor is calculated individually based on dimensions and quantity, but not less than 400 UAH.
Delivery in Kyiv region
Delivery within Kyiv region is calculated individually depending on the settlement where the order will be received.
Delivery in Ukraine*
*For “gifts” and “decor” categories only”
Delivery to cities in Ukraine is carried out using the courier service “Nova Poshta”.
Delivery can be made to the specified branch of “Nova Poshta” or to your address by a “Nova Poshta” courier.
Minimum order – 500 UAH.
Orders shipped by Nova Poshta carrier are processed only upon 100%% prepayment.
The delivery cost is paid by the client according to the tariffs and conditions of the Nova Poshta courier service.
Delivery times for goods are individual and depend on the “Nova Poshta” branch operating schedule, as well as the city/address of the order recipient.
Upon receipt, the goods must be immediately inspected at the “Nova Poshta” branch or upon receipt with the courier.
International shipping
Can you make a delivery of a bouquet or an item to Vienna (Austria) or to Limassol (Cyprus)?
Our manager will connect you with representatives from our branches and help facilitate communication.
Product Returns (Flowers)
Please note that live flowers are considered non-returnable items.
You have the right to refuse to accept a bouquet or arrangement at the time of delivery if there are obvious defects in the flowers.
Upon receipt, returns of the bouquet are not accepted.
If the bouquet was paid for and delivered, but the recipient refused to accept it, the funds will not be refunded.
Should you have any further questions, you can contact the administration. +38 (067) 506 41 01.
Returns (gifts/decor)
According to the Law of Ukraine «On Consumer Protection,» goods can be returned within 14 days of purchase.
If the product you purchased is not suitable for you for any reason, please contact us to discuss the details of exchange or return by phone.
We will refund you for the purchased item or exchange it for any other item under the following conditions:
- Preservation of packaging, labels, and factory markings;
- presence of a sales receipt for the ordered goods.
