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Description
Stone Glow is a trademark of the British company Wax Art, which has been developing and manufacturing high-quality candles, home fragrances, and related products for 26 years. The company takes pride in the fact that all production employees are masters with years of experience, fragrances are created through a complex selection of ingredients and blends, and their natural wax composition is a trade secret. Stone Glow candles burn very cleanly and feature wonderful, long-lasting scents. All Stone Glow products are made in the UK. All fragrance and wax blends are created and hand-poured. Each candle and fragrance undergoes individual inspection before being carefully packaged in designer packaging. In addition to the Stoneglow brand, the company produces private labels for well-known global brands, including international hotel chains, fashion houses, and department stores. The Fiori Space boutique network features the new Infusion collection. All fragrances in the Luna collection: 150 ml, duration – up to 12 weeks. Lemon tea & grapefruit – lemon, grapefruit, and sweet neroli based on warm patchouli create a citrus delight that awakens all the senses.
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Specifications
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Payment
Cash
You can pay cash on delivery for:
- delivery of goods by courier
- In-store pickup at Fiori and Fiori Space boutiques
Visa or MasterCard payment cards
You can make a payment on the fiori.ua website using your Visa or MasterCard payment card.
Cashless payment
At the client's request, payment can be made by:
- transfer to PrivatBank card
- a bill that will be issued to a natural or legal person.
To arrange payment by this method, please contact your personal manager by phone before purchasing the item. +380 67 506 41 01 (Telegram, WhatsApp, Viber).
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Delivery
Operating hours
Online boutique operating hours: Daily from 10:00 AM to 8:00 PM.
When placing an order online after 8:00 PM delivery is postponed to The next day.
If you need to place an urgent order and have it delivered outside of the online boutique's operating hours, you can contact the Fiori flagship boutique at the Mandarin Plaza shopping center by phone at: +380 238 57 70. Hours of operation: 24/7.
You can place an order:
- through the online boutique on the website https://fiori.ua
- by contacting the online boutique manager directly by phone at +380 67 506 41 01 (Telegram, WhatsApp, Viber).
- submitted a one-click purchase request
- after submitting a feedback request
Delivery in Kyiv
Delivery in Kyiv — 400 UAH.
Delivery outside of Kyiv is calculated individually depending on the distance, locality, and delivery conditions.
Delivery speed – up to three hours from the moment the bouquet is confirmed and paid for (if cash payment is not provided).
The cost of delivery for goods and decor is calculated individually based on dimensions and quantity, but not less than 400 UAH.
Delivery in Kyiv region
Delivery within Kyiv region is calculated individually depending on the settlement where the order will be received.
Delivery in Ukraine*
*For “gifts” and “decor” categories only”
Delivery to cities in Ukraine is carried out using the courier service “Nova Poshta”.
Delivery can be made to the specified branch of “Nova Poshta” or to your address by a “Nova Poshta” courier.
Minimum order – 500 UAH.
Orders shipped by Nova Poshta carrier are processed only upon 100%% prepayment.
The delivery cost is paid by the client according to the tariffs and conditions of the Nova Poshta courier service.
Delivery times for goods are individual and depend on the “Nova Poshta” branch operating schedule, as well as the city/address of the order recipient.
Upon receipt, the goods must be immediately inspected at the “Nova Poshta” branch or upon receipt with the courier.
International shipping
Can you make a delivery of a bouquet or an item to Vienna (Austria) or to Limassol (Cyprus)?
Our manager will connect you with representatives from our branches and help facilitate communication.
Product Returns (Flowers)
Please note that live flowers are considered non-returnable items.
You have the right to refuse to accept a bouquet or arrangement at the time of delivery if there are obvious defects in the flowers.
Upon receipt, returns of the bouquet are not accepted.
If the bouquet was paid for and delivered, but the recipient refused to accept it, the funds will not be refunded.
Should you have any further questions, you can contact the administration. +38 (067) 506 41 01.
Returns (gifts/decor)
According to the Law of Ukraine «On Consumer Protection,» goods can be returned within 14 days of purchase.
If the product you purchased is not suitable for you for any reason, please contact us to discuss the details of exchange or return by phone.
We will refund you for the purchased item or exchange it for any other item under the following conditions:
- Preservation of packaging, labels, and factory markings;
- presence of a sales receipt for the ordered goods.
